We currently ship to the contiguous United States only. Orders are not shipped to addresses outside this area.
Order handling
Most orders are processed within 1–2 business days. Business days are Monday through Friday, excluding public holidays. Once an order is handed to the carrier, the delivery estimate begins.
Delivery time
Delivery within the contiguous United States usually takes 3–5 business days after dispatch. The carrier is selected at our discretion based on the destination and service availability. We do not promise a specific carrier at checkout.
Shipping cost
Shipping is free for orders shipped to the contiguous United States. No minimum order amount is required for free shipping.
Tracking
When the carrier provides tracking information, we send it to the email address used on the order. Tracking updates may take time to appear after dispatch.
Customs and duties
Because these orders are shipped within the United States, customs duties do not apply to them.
Address accuracy
Please check the shipping address before submitting an order. If an order is returned because the address was incomplete or incorrect, contact us at info@rileyspetsdeal.my so we can review the situation.