rileyspetsdeal respects your privacy. This policy explains what information we collect, why we collect it, and how you can exercise your rights.
Information we collect
- Contact and order details: name, email address, phone number, shipping address, and order history.
- Payment confirmation: we receive confirmation that a payment was made. We do not store full payment card numbers on this website.
- Device and usage information: IP address, browser type, pages viewed, and cookie data used to operate the site and understand basic traffic patterns.
Why we use information
We use information to process and ship orders, provide customer support, handle returns and refunds, prevent fraud, maintain website security, and meet legal or accounting obligations. With your consent where required, we may also use contact details for service-related updates.
Sharing
We share information only as needed to run the store. This may include payment processors, carriers, hosting and email providers, and service providers that help with analytics or site security. We may also disclose information when required by law or to protect legal rights. We do not sell personal information for money.
Cookies
We use cookies and similar tools for basic site operation and traffic measurement. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.
Retention
We keep order and transaction records for as long as needed for customer service, tax, accounting, dispute resolution, and legal compliance. We delete or anonymize information when it is no longer needed for these purposes.
Your rights
Depending on where you live, you may have rights under the GDPR, the CCPA, or similar laws. These rights may include access, correction, deletion, restriction, objection, portability, and withdrawal of consent. California residents may also request information about personal information collected and may request deletion or correction, and may exercise rights without discrimination. To make a request, email info@rileyspetsdeal.my. We may need to verify your identity before acting on a request.
International processing
Some service providers may process information outside your country. Where required, we use appropriate safeguards for those transfers.
Children
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates
We may update this policy when our practices change. The updated version will show a new last updated date on this page.
Contact
For privacy questions or requests: info@rileyspetsdeal.my, +1 678-472-5036, or 203 Clarks Bridge Rd, Gainesville, GA 30501, United States.